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Our support team is directly from Vienna, Austria. The offered support only comes from Chronos Software, there is no existing outsourcing support service.
Premium Support
- TimeTrack Free and Pro: E-mails are handled according to the FIFO principle. Feel free to contact us any time under support@timetrackapp.com
- TimeTrack Enterprise: E-mails are checked several times a day and are handled according to the FIFO principle. If you need more information, contact us under support@timetrackenterprise.com.
Prio 1 Support
- TimeTrack On Premise: Our support team receives notifications, as soon as a ticket is created. The tickets are also handled according to the FIFO principle. If you need more information, contact us under support@timetrackenterprise.com.
