The protection of personal data is of great importance to us. When operating our websites (www.timetrackapp.com and www.timetrackenterprise.com), providing services and conducting business activities through the website, TimeTrack GmbH (hereinafter referred to as “TimeTrack”) complies with applicable legal regulations for the protection of personal data and data security. The use of our software is subject to our Terms and Conditions and our Data Processing Agreement.
We would like to inform you as follows about the collection, processing, and use of personal data by TimeTrack GmbH:
If you have any questions regarding the collection, processing, or use of your personal data, require information, wish to make corrections, request data blocking or deletion, revoke previously granted consent, or object to specific data usage, please contact the responsible party and provider:
A- 1040 Vienna
Our Data Processing Agreement can be found here: Data Processing Agreement 3.0
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using TimeTrack. Unless specified otherwise, all Data requested by TimeTrack is mandatory and failure to provide this Data may make it impossible for TimeTrack to provide its services. In cases where TimeTrack specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users are responsible for any third-party Personal Data obtained, published or shared through TimeTrack and confirm that they have the third party’s consent to provide the Data to the Owner.
Through the mobile apps (TimeTrack Lite, TimeTrack Pro) the user can register for the free test version of TimeTrack Cloud. The test version is personal and only accessible for the user with the login credentials. During 14 days, a test version offers all of TimeTrack’s functions. Furthermore, there is the possibility to turn notifications on or off. They were created for the testing phase, in order to help users understand the Software more easily.
The following information is required in order to use the test version:
Data is used after the registration so that we can automatically:
• create a personal test version for the client
• send him the login credentials to his personal account via email.
On cloud.timetrackentreprise.com, every website visitor can register for the test version for free. The test version is personal and is only accessible with login credentials. During 14 days, a test version offers all of TimeTrack’s functions. Furthermore, there is the possibility to turn notifications on or off. They were created for the testing phase, in order to help users understand the Software more easily.
During the registration, the user can select optional menus. For example:
• Plan number of users: so that ennough resources for the specified number of users are included.
Data is used after the registration so that we can automatically:
• create a personal test version for the client
• send him the login credentials to his personal account via email and help, if needed
• preallocate country specific settings (language, rate of taxes, number format, amount format)
We are authorized to contact prospects via email or telephone to discuss specific requirements and ensure that the trial version is set up optimally. The legal basis for this is the prospect’s consent to these data protection provisions, which is granted upon the creation of the trial version.
If no contract between the prospect and TimeTrack is established after the creation of the trial version, we will delete all prospect data within 6 months. This timeframe allows TimeTrack to associate any communication with the respective account.
When you contact us via email or telephone, we process this data to provide services to you and to contact you regarding your inquiry. This could include responding to your initial inquiry about our software or providing after-sales support.
The legal basis for this is our legitimate interest in being able to provide you with the expected service following such an inquiry.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of TimeTrack (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Owner may process Personal Data relating to Users if one of the following applies:
Users have given their consent for one or more specific purposes.
Provision of Data is necessary for the performance of an agreement with the User and/or for any pre- contractual obligations thereof;
Processing is necessary for compliance with a legal obligation to which the Owner is subject;
Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
Every communication with our server, where all data is saved, is encrypted. The passwords in the database are also encrypted. The databases have their own security mechanisms for additional protection and integrity of your data. The servers, where your data is saved are certified in Germany, Frankfurt. Your data comes encrypted to a server, is then saved multiple times, the integrity of your data remains unchanged and your it stays in the EU, Germany.
Personal Data is collected for the following purposes and using the following services:
The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.
Google Analytics is a web analysis service provided by Google Inc. (‚Google‘). Google utilizes the Data collected to track and examine the use of TimeTrack, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. This integration of Google Analytics anonymizes your IP address. It works by shortening Users’ IP addresses within member states of the European Unions or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
Personal Data collected: Cookies and Usage Data
Google Analytics on TimeTrack might use Google’s Interest-based advertising, 3rd-party audience data and information from the DoubleClick Cookie to extend analytics with demographics, interests and ads interaction data.
Personal Data collected: Cookies and Usage Data.
Google Tag Manager (Google Inc.)
Google Fonts is a typeface visualization service provided by Google Inc. that allows TimeTrack to incorporate content of this kind on its pages.
Remarketing with Google Analytics is a Remarketing and Behavioural-Targeting-Service of Google LLC, that connects Google Analytics activity tracking with Google Ads Marketing Campaigns. It connects them with „DoubleClick“-Cookie.
Personal Data collected: Usage Data and Cookies.
We use Freshworks CRM system to maintain effective communication with our customers. In the CRM system, all the data needed to create a test account (first name and last name of the contact person, company name, email address, cloud name), as well as ongoing communication with the customer, are stored.
To easily schedule a training or consultation appointment with our sales team online, we use the Calendly tool. We store the name, email address, and phone number of the potential customer for this purpose.
We use LinkedIn Campaigns (LinkedIn Ireland Unlimited Company) to promote our products and services in text and image format. We utilize the conversion tracking feature of LinkedIn Campaigns. When you click on a LinkedIn advertisement, conversion tracking cookies are placed on your computer. These cookies cannot be used to identify you and are automatically deleted after 30 days.
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner.
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of TimeTrack or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
For operation and maintenance purposes, TimeTrack and any third-party services may collect files that record interaction with TimeTrack (System logs) use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
TimeTrack does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Information collected automatically through TimeTrack (or third-party services employed in TimeTrack), which can include: the IP addresses or domain names of the computers utilized by the Users who useTimeTrack, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
The individual using TimeTrack who, unless otherwise specified, coincides with the Data Subject.
The natural person to whom the Personal Data refers.
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of TimeTrack. The Data Controller, unless otherwise specified, is the Owner of TimeTrack.
The means by which the Personal Data of the User is collected and processed.
The service provided by TimeTrack as described in the relative terms (if available) and on this site/application.
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Small piece of data stored in the User’s device.
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
Last update: July 01, 2022
 Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (”opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;