People: The Human Catalysts Six Sigma framework recognises that harnessing the insights and expertise of employees not only leads to innovative problem-solving but fosters a culture of continuous improvement. The groundbreaking aspect lies when managers hold focus groups, empowering individuals from diverse backgrounds to become champions of change and fostering a sense of ownership and commitment that propels the organisation forward. Employees as Assets: Recognise that the workforce is the backbone of any organisation. Inclusive Approach: Encourage employees at all levels to actively engage in process improvement. Innovation and Creativity: Manuever individuals’ collective skills and creativity for innovative problem-solving. Culture of Continuous Improvement: Foster a culture where all employees contribute to ongoing enhancements. Empowerment: Empower individuals to become champions of change, instilling a sense of ownership and commitment.