Dataphone uses TimeTrack time tracking to record employees’ legal working hours, document projects and manage project progress.
Ernst Müller has been the managing director of Dataphone GmbH for 35 years, which has been active in the logistics industry for over 35 years. Based in Vienna, Austria, the Dataphone team develops innovative and flexible warehouse management software and hardware solutions for warehouse logistics, retail, transportation, industry and manufacturing, and healthcare. Dataphone solutions increase efficiency along the entire supply chain of their customers worldwide by reducing costs, increasing process flexibility and ongoing product innovation.
With pleasure. Dataphone has been on the market for more than 30 years. We operate in the logistics sector and deal with every sector in which there is a flow of goods (retail, wholesale, industry, manufacturing, etc.). More specifically, we deal with the optimization of logistics chains (logistics companies, warehouses, fleets, field services, etc.) and provide our customers with mobile devices. This includes, for example, barcode scanners or mobile computers and, of course, the right software. Basically, we deal with our customers’ current processes and optimize them with the right software combined with the right hardware solution.
We introduced TimeTrack for two reasons. The first reason was the legal requirement for companies to record employees’ working time. The second reason, which is commercially relevant to us, was to track how much time and money is being invested in each project. So we track how much time it takes to develop a product or how much time support takes. These are very important questions for us, and TimeTrack has helped us a lot. The TimeTrack implementation worked really perfectly. The colleagues at TimeTrack have been really flexible. For example, we have a device in our office that comes from our equipment portfolio and we were able to use it to record time. In addition, our employees use NFC tags to unlock the front door and can use the same chip to check in and out of their workday.
The good thing about TimeTrack is that it is hardware independent. So you can easily log in and out of the clock via your mobile phone, tablet or computer, which is especially important for home office colleagues who can log their time from home in the same way. Now I’ve talked a lot about time recording, but the topic of evaluation is just as important. All our bids are based on time estimates and the more data we have from the past, the more accurate and correct we can plan. This benefits our clients as well.
After the interview with Dataphone’s CEO, our team was able to ask a few more questions to Petra Schermann, who is responsible for finance at Dataphone, and to Christoph Kaltenriner, team leader of the IT department.
At Dataphone, I am responsible for finance and HR. TimeTrack provides me with the most important data I need for balance sheet entries or for calculating employee and holiday provisions, as well as for calculating time credits for all employees. Before using this tool, I always had to get year-end data from employees myself, which was time-consuming. I often had to run to my colleagues, which took a lot of time. Since our team has been using TimeTrack, all the data I need is available at the touch of a button. There is a clear overview and communication efforts have been reduced.
TimeTrack is a very cool tool. For example, you can see how much vacation entitlement or time credits you still have open – so there’s a clear benefit not only for the management, but also for the employees. Also, the support has always been prompt and the tool itself is really good, simple and logical. I would definitely recommend TimeTrack to others because I’ve had nothing but positive experiences with it. It is flexible and adaptable.
What I would also like to say is that the software is not only a solution for time tracking but is also used well in project management at our company. TimeTrack is also very valuable for our management as a tool for resource planning, to create overview and transparency.
I use TimeTrack mainly in two areas: project management and team planning. I especially need the tool to see which employees worked on which days and which tasks. Each employee enters their times so that it is possible to track how much time was spent on which project. At the beginning of each week, I check the previous week – where did we use more resources than planned? Which projects were overrun? What did staff work on? With this transparent overview of projects, I can quickly see the status of our projects.
Absolutely. TimeTrack is very comprehensive and covers a lot of different features, but is really user friendly. You can quickly find your way around the tool, which is important – it makes the implementation of the software in the company run more smoothly. I have to say that TimeTrack supports me in exactly what I want to do and offers what I need. That’s why I would definitely recommend TimeTrack. This tool is especially useful for medium-sized companies. TimeTrack covers a lot of areas without being too complex. You have good, comprehensive software that you can work with quickly and efficiently without having to train someone for a long time.
Digitising time recording means that all Dataphone employees can easily and completely record their working hours. In addition, TimeTrack has brought greater transparency and insight into project management so that projects are tracked and evaluated very accurately. The cooperation with TimeTrack works perfectly – all employees use the system independently and Dataphone’s customers also benefit from the fact that the logistics company’s projects can be better evaluated.