Understanding Business Maturity


You can evaluate an entire organization’s efficacy using a business maturity model which is a great tool for continuous business process improvements. These are used to inform management of the various degrees and business goals for specific key phases and disciplines. A business maturity model also offers feedback and guidance that businesses might use to enhance their organization’s maturity, capability, operations and procedures.

What is business maturity?

Imagine a person who might want to update their appearance or skillset. Now apply that thinking to a business. A maturity model is aspirational, focusing on necessary improvements for the business. Essentially, it’s about the various processes that contribute to the business, systems that work, systems that need improvement and how employees and operations can come together to improve overall operations.

A business maturity model offers a suggested vision for an organization to self-actualize, similar to how we accomplish personal self-actualization.

How do we define business maturity?

Business maturity describes how effectively management systems are used.

A key part of successful business efficiency should involve optimizing technology, software and apps to give your business an edge.

TimeTrack Auto Scheduler is an automated planner which seamlessly creates a duty roster based on your preferences. Applying this type of mechanization to your business frees up time and resources. It’s about finding proactive, quick and easy solutions that speak to your business maturity model.


Simple, effective scheduling – TimeTrack Auto Scheduler

Your company’s business maturity model

With a business maturity model, you can identify key role processes, procedures, gaps and necessary skills and how employees deliver value across the organization.

You and your team can raise the level of maturity of your company with these five development steps:

Create and uphold mission and vision statements

The company’s daily business OKRs and goals are developed with the mission of success. Your key plans are envisioned in the vision statement with supporting material or catchphrases. Each team member must be motivated along these lines, using the company’s mission statement.

The mission and vision statements should be:

  1. Clearly stated, each paragraph should only have two to three phrases
  2. Assessed by all senior management
  3. Reviewed and researched each year to make sure they still align with the company’s objectives

Process standardization and documentation

Manage and continuously improve processes, starting with standardization and documentation. Key procedures should be documented to promote consistency and enable managers to track employees’ activities and hold them responsible for carrying out those processes.



Establish and maintain an operations manual

Consider your operations manual the go-to guide for all daily, weekly, and monthly procedures. In the simplest of terms, an operations manual is a comprehensive document that explains how a company does things or get things done.

Align the goals of the staff, owner and business

If crew members all move in different directions, the boat won’t get where it’s going. This also applies to business. So the first step to success is to define attainable, quantifiable and explicit company goals. This is known as “setting the direction.” The next step is to ensure that everyone is rowing in the same direction by matching organization’s goals with those of the owner and personnel.

Focus on financial consistency and dependability

Naturally, most businesses aim for consistent, reliable revenue. No company will last with a steady income. Creating consistent accounts-receivable processes is one of the most important strategies for taking care of your company’s needs and making responsible plans. Other strategies include creating sufficient cash reserves and adhering to annual budgets.


Define the vision and mission

Business maturity levels

Use the business maturity model to assess the level of leadership maturity in an organization. This will enable you to assess the company’s resources’ quality, value, strategy, tools or application and its potential for growth and change.

Each level of maturity describes how a company behaves when it uses records in a particular process. These stages include people and culture, procedures, collaboration and structures and technology.

You could even include contingency plans in your business maturity model. All leaders should plan for failure at some point – this is where Plan B or even Plan C comes into play!

Understand business intelligence maturity

Numerous methods focus on classifying businesses based on their existing offerings and assessing their potential. We can identify 10 or even more models, but here we’ll concentrate on the Gartner BI maturity model.

We can identify five different business intelligence (BI) maturity levels using that model. What does it mean in reality? Let’s quickly discuss these levels as an introduction.

Level 1: Unaware

This is frequently referred to as the basic level. At this stage, businesses heavily rely on their instincts. They use some ad hoc analysis, which is largely based on extracts from the personal record. Any formal processes or procedures do not support BI.

Level 2: Opportunistic

For example, several installed organization intelligence systems are only accessible to a certain group of people. They operate as independent initiatives and are dispersed throughout the business. Data preparation varies by department, but databases or record marts can better utilize BI tool capabilities for customers.

Level 3: Standard

This is the point at which many departments can access reports, value dashboards, analyses and conclusions.

Level 4: Enterprise

Implemented BI solution is intensively used to support the decision-making process. All employees consistently select marketing, business intelligence and analytics tools. Business Intelligence Competency Center is replaced by the improved and more important Analytics Center of Excellence (ACE).

Level 5: Transformative

Records and analyses are used to boost sales, improve efficiency and cut costs in various ways by companies. As a result, record and analysis represent the highest level of business intelligence maturity and are a key corporate strategy.

Also, artificial intelligence and other transformational technologies are used to accomplish business objectives and support decision-making and promote effective time management solutions.

Consider the issue of timekeeping. Many employers and employees fail to keep an overview of their attendances.  With TimeTrack, employees simply have to start the time clock and stop it once they’re done working. TimeTrack then automatically creates a timesheet out of the time employees have worked. The amazing benefits of automating timekeeping in one easy click!

Set Time Clock

TimeTrack Time Clock


As you’ve read in this blog, the business maturity model is the secret to improvement. Likewise, a process maturity model, which assesses how effectively an organization uses process management, aids in advancing process management capabilities to higher levels.

Use business maturity models to achieve even greater organizational success through optimal value creation and continual development. The maturity of your processes can significantly impact the quality your company’s goods and services.

Your business must follow the maturity model step by step. If not, it might skip over key fundamental capabilities, preventing the company from getting the most out of advanced analytics.

Ready to transform your business? Test TimeTrack for free.